The following privacy policy outlines our handling of your personal information. We are committed to keeping the trust and confidence of our customers and other visitors to our website and will not share your personal details with any third party for marketing purposes.

Cookies are small pieces of data that websites store on a device. Cookies can help us understand how our website is being used to improve the customer experience. Cookies do not allow us access to your device and do not gather any information other than that which you have chosen to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. 

Purchasing Data
When you purchase a product from Louise Townsend you will enter certain personal details into our online store form which will enable us to post your item to you. This will be your name, address, email, contact number and which products you purchased. We store this information in our ecommerce system which is provided by Square Space – our website provider. We will not use your data to send you any promotional information unless you have opted in to do so.  You may, of course, purchase a product in person without supplying the aforementioned personal data by contacting us through the website to arrange collection and payment.

Third parties
We do not and never will sell, trade or rent your personal information to anyone else. 

Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to