Delivery & Returns

 

Ordering and Receipt

1. Full delivery address must be given when placing your order.

2. Purchased items will be dispatched within 7 working days of placing your order, sooner if possible.

3. An email will be sent to confirm that your items have been dispatched, sent to the email provided with your order. Please note, we cannot be held responsible for any third party involvement where delays or damage occur to deliveries but will always try to resolve any problems which may occur. 

 

Delivery charges 

UK mainland delivery charge: £4.95
Overseas delivery: £9.95

Overseas delivery should arrive in 7-10 days once dispatched, but can take longer if delayed in customs. Recipients may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are advised to check this before placing your order.

 

Returns 

All sales are final, we do not refund. We can offer an exchange on receipt of a returned item if returned within 14 days and in its original condition. Should the item become lost in the post we are unable to cover the cost of postage or the item. Please contact us before returning the item to arrange an exchange. Items made to order may not be returned or exchanged.